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EJ Careers – Sales Representative

JOB ROLES

  • Greet and direct customers in a friendly, yet professional manner as they arrive at the store
  • Provide clear, detailed and accurate information to customers (e.g. product features, pricing and after-sales services)
  • Provide excellent customer service
  • Meet periodic sales target
  • Attend to customer calls and messages regarding enquiries in a timely and efficient manner
  • Maintain a clean and tidy work and retail space
  • Conduct price and feature comparisons to facilitate purchasing
  • Cross-sell products
  • Ensure racks are arranged and fully stacked
  • Inform clients about discounts and special offers
  • Provide customer feedback to management
  • Stay up-to-date with new and upcoming designs/lines.

REQUIRED SKILLS

  • Proven work experience as a retail sales representative, sales associate or similar role
  • Understanding of the retail sales process
  • Familiarity with consumer behavior principles
  • Knowledge of inventory stocking procedures
  • Eloquent, smart and friendly.
  • Excellent customer service skills
  • Excellent interpersonal skills
  • Track record of achieving sales quotas
  • Excellent communication skills with the ability to make clients feel welcome
  • Capable of building trusting relationships
  • Ability to perform in a fast-paced environment
  • Flexibility to work various shifts
  • Extremely personable, positive, and approachable
  • Positive attitude
  • Strong negotiation skills
  • Persistence
  • A desire to promptly resolve potential customer issues or complaints,

REQUIRED EDUCATION

A degree in Business, Marketing or related field is a plus with at least 2 years’ experience in retail fashion